![]() If you face a high quantity of messages, you can also employ chatbots on the app. On WhatsApp, you can call, video call or live chat with customers. Whether they have an issue with their order or are looking to buy something new, WhatsApp is the channel people turn to. WhatsApp makes it possible to streamline all messaging with consumers in one convenient place. The growing buzz around WhatsApp has many marketers asking, “What’s up with WhatsApp?” As the most popular messaging app in the world, WhatsApp is proving to be an essential part of modern marketing and customer care strategies-especially for brands with a global audience.
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